Jackson Hotel Management | Third-Party Hotel Management Company
Menu

Hotel Management Company Tips of the Week | June 7, 2024

6/7/2024

 
Categories | All | Tips

Hotel Best Practices from a Family-Owned, Third-Party Hotel Management Company

Picture with the quote
Motivational Quote of the Week
"The only way to achieve the impossible is to believe it is possible." -Lewis Carroll, Alice in Wonderland
  • Hotel team application: Inspire your employees to dream big and set ambitious goals for themselves and the hotel. Encourage them to believe in their abilities to overcome challenges and achieve success, no matter how daunting the task may seem.
​
Click 'Read More" (below, if necessary) to view the rest of this week's digest of tips and best practices for hotel maintenance, management, housekeeping/laundry, and front desk from the team at Jackson Hotel Management company in Virginia. Click here to learn more about our hotel management services. 
​
How Implementing Pest Prevention Measures Reduces the Risk of Infestation
(Maintenance Tip of the Week)
Implementation of Pest Prevention Strategies
  • Explanation: Implementing pest prevention measures reduces the risk of infestations.
  • Impact: Guest comfort, reduced maintenance costs, and avoidance of negative guest experiences.
Steps:
  • Collaborate with a pest control service to develop a pest prevention plan tailored to the hotel's needs.
  • Identify potential pest entry points and implement preventive measures to seal them.
  • Train housekeeping and maintenance staff to report signs of pests promptly.
  • Maintain records of pest prevention activities, treatments, and inspections.
  • Regularly review and update the pest prevention plan based on pest control service recommendations.
  • Conduct routine inspections to evaluate the effectiveness of pest prevention measures.

How to Promote Learning by Encouraging Knowledge Sharing
(Management Tip of the Week)
Encourage Knowledge Sharing
  • Explanation: Encouraging knowledge sharing promotes learning and skill development.
  • Impact: Enhanced staff capabilities, improved service quality, and potential for positive guest interactions.
Steps:
  • Create a culture where employees see knowledge sharing as part of their roles.
  • Establish platforms or forums for sharing knowledge and insights.
  • Encourage mentoring and peer-to-peer learning opportunities.
  • Recognize and appreciate employees who actively contribute to knowledge sharing.
  • Set aside time for knowledge-sharing sessions or presentations.
  • Ensure leadership actively participates and supports knowledge-sharing initiatives.
  • Regularly assess the effectiveness of knowledge-sharing platforms and programs.
  • Provide incentives or rewards for significant contributions to knowledge sharing.
  • Facilitate cross-departmental knowledge exchanges to broaden perspectives.
  • Encourage documentation and sharing of best practices across the organization.
​
How to Reduce Waste Water with a Linen Recycling Program
(Housekeeping/Laundry Tip of the Week)
LAUNDRY—Implementation of Linen Recycling Program:
  • Explanation: Recycling used linens contributes to sustainability efforts and reduces waste.
  • Impact: Positive guest perception, potential for eco-conscious guests, and cost savings on linens.
Steps:
  • Identify recyclable linen items.
  • Set up designated collection bins for used linens.
  • Train staff on proper linen sorting for recycling.
  • Partner with a recycling service provider if necessary.
  • Establish a regular pick-up or drop-off schedule.
  • Monitor and track the volume of recycled linens.
  • Communicate the program to guests through signage.
  • Evaluate the program's success through feedback and data analysis.
  • Adjust and improve the recycling program as needed.
  • Showcase sustainability efforts in marketing materials.

How Staff Knowledge of Room Amenities can Impact the Guest Experience
(Front Desk Tip of the Week)
Stay Knowledgeable About Room Amenities
  • Explanation: Familiarity with in-room amenities allows staff to provide accurate information.
  • Impact: Enhanced guest satisfaction, reduced misinformation, and potential for upselling.
Steps:
  • Develop a comprehensive list of in-room amenities and their features.
  • Train front desk staff to be knowledgeable about all in-room amenities and their usage.
  • Encourage staff to inform guests about available amenities during check-in and stay.
  • Provide demonstrations or explanations of how to use specific amenities upon guest request.
  • Monitor guest feedback related to the availability and functionality of room amenities.
  • Recognize and reward staff who consistently provide helpful information about room amenities.

Comments are closed.

    Categories

    All
    Blog Posts
    Press Releases
    Tips
    Updates

    Archives

    May 2025
    February 2025
    January 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    October 2023
    September 2023
    August 2023
    April 2023
    March 2023
    November 2022
    September 2022
    August 2022
    July 2021
    May 2021
    April 2021
    August 2020
    May 2020
    April 2020
    February 2020
    January 2020
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    May 2019
    April 2019

    RSS Feed

Jackson Hotel Management Company Logo featuring a pineapple and blue lettering reading Jackson Hotel Management
Home​ | Newsroom | Privacy | Contact Us
  • Home
  • Company Services
  • Our Team
  • Current Properties
  • Property Pages
    • ⭑ Clarion Pointe Harrisonburg (Harrisonburg, VA)
    • ⭑ Comfort Inn Gold Coast (Ocean City, MD)
    • ⭑ Holiday Inn Express & Suites Ocean City (Ocean City, MD)
    • ⭑ Holiday Inn Staunton Conference Center (Staunton, VA)
  • Newsroom
  • Contact
  • Home
  • Company Services
  • Our Team
  • Current Properties
  • Property Pages
    • ⭑ Clarion Pointe Harrisonburg (Harrisonburg, VA)
    • ⭑ Comfort Inn Gold Coast (Ocean City, MD)
    • ⭑ Holiday Inn Express & Suites Ocean City (Ocean City, MD)
    • ⭑ Holiday Inn Staunton Conference Center (Staunton, VA)
  • Newsroom
  • Contact