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IHG Commemorates Holiday Inn Express & Suites Ocean City-Northside in Ocean City, MD with a 2024 Performance Award
IHG Commemorates Holiday Inn Express & Suites Ocean City-Northside in Ocean City, MD with a 2024 Performance Award
The hotel and staff earn the 2024 Spirit of True Hospitality award for delivering exceptional guest service and creating memorable experiences Ocean City, MD (February 27, 2025) – IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,600 global properties across 19 brands, today honors Holiday Inn Express & Suites Ocean City-Northside and its team with the 2024 Spirit of True Hospitality Excellence Award for their outstanding achievements and commitment to upholding IHG’s mission to deliver “True Hospitality for Good” every day. Holiday Inn Express & Suites Ocean City-Northside is one of 696 Performance Awards honorees selected among the organization’s nearly 4,500 regional hotels spanning the United States, Canada, Mexico, Latin America and South America. More specifically, Holiday Inn Express & Suites Ocean City-Northside received the 2024 Spirit of True Hospitality Excellence award, given to IHG hotels that have achieved “elite” status and received cleanliness survey scores of at least 90. Jolyon Bulley, Chief Executive Officer, Americas, IHG Hotels & Resorts, said: “Through their hard work and dedication to maintaining high standards and delivering the superior experiences our guests have come to expect, Holiday Inn Express & Suites Ocean City-Northside and its team exemplify excellence among our nearly 4,500 Americas hotels. I’m honored to reward their efforts with a 2024 Performance Award and look forward to their continued successes this year and beyond.” Brent Jackson, President & Chief Operating Officer of Jackson Hotel Management, shared his excitement: "Earning the Spirit of True Hospitality Excellence Award is no small feat, especially in a tourism hub like Ocean City. It takes an unwavering commitment to service, consistency, and a deep passion for hospitality. We couldn’t be prouder of our General Manager, Marie, and her entire team for going above and beyond to create outstanding guest experiences every day." IHG-branded hotels offer a stay for every occasion, and welcome guests to flexible, comfortable environments that empower travel on their own terms. Beyond guaranteeing clean and well-maintained guest rooms and public spaces, IHG collaborates with properties and owners to implement elements of its Journey to Tomorrow responsible business plan aimed at driving more resourceful and environmentally friendly travel.
About Jackson Hotel Management (https://www.jacksonhotelmanagement.com)
Tracing its roots to 1987, Jackson Hotel Management is a premier hospitality management and development company in the Mid-Atlantic; highly regarded for their history of successfully operating hotels, restaurants, and golf courses. Jackson Hotel Management Company is a family business: owned and operated by second- and third-generation hoteliers. If you are seeking a dedicated team of hospitality experts for your hospitality project; whether it be comprehensive third party hotel management, a new hotel development, negotiating and implementing a property improvement plan, a hotel rebranding, distressed property management for a financial institution, receivership services, one-time or retained hospitality consulting, and/or expert witness services; Jackson Hotel Management Company is ready to leverage their expertise and experience and take your hospitality seriously. Above all else, Jackson Hotel Management believes strongly in a positive employee experience, both for the corporate team and for each hotel employee. One of the Company goals is to create memorable work experiences for employees, so they can create memorable stay experiences for guests. This is summed up in the company's why statement: Jackson Hotel Management supports the employee experience so we can, as a team, improve guest satisfaction and increase owner returns. For more information, please visit: https://www.jacksonhotelmanagement.com/newsroom where Jackson Hotel Management discloses additional information about the Company. About IHG Hotels & Resorts IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes with over 145m members, IHG has more than 6,600 open hotels in over 100 countries, and a development pipeline of over 2,200 properties.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores. For our latest news, visit our Newsroom and follow us on LinkedIn. # # ENDS # # For media inquiries contact: Brent Jackson, President | Jackson Hotel Management [email protected] ph. 540-437-0038 NOTES TO EDITORS
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